Last Updated: October 1, 2026

PipsbackFX respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how PipsbackFX (“PipsbackFX”, “we”, “us”, or “our”) collects, uses, stores, processes, shares, and protects personal information when you visit our website, create an account, use our member area, connect a broker trading account, receive rebates or cashback, request withdrawals, contact customer support, or otherwise use PipsbackFX services.

PipsbackFX is an independent service operated by PipsbackFX Global. PipsbackFX is not a broker, bank, financial institution, investment manager, or part of any of our partner brokers. We do not hold or manage clients’ trading funds.

This Privacy Policy applies globally and is intended to provide transparent information in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) where the GDPR applies to the processing of your personal data.

1. Data Controller

PipsbackFX is a service name operated by:

PipsbackFX Global

For the purposes of applicable data protection laws, PipsbackFX Global, operating PipsbackFX, acts as the Data Controller responsible for personal data processed through PipsbackFX services.

Contact details:

PipsbackFX
Operator: PipsbackFX Global
Website: www.pipsbackfx.com
Email: account[at]pipsbackfx.com
Contact Page: https://www.pipsbackfx.com/support/

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed through:

  • the PipsbackFX website and member area;
  • Forex rebate and cashback services;
  • PipsbackFX user accounts;
  • relationships with partner brokers;
  • loyalty and reward programs;
  • rebate payments and withdrawals;
  • customer support;
  • contact forms;
  • promotions and marketing communications;
  • and other services provided by PipsbackFX.

This Privacy Policy does not govern data processing independently carried out by brokers, banks, e-wallet providers, payment processors, or other third parties.

3. Information We Collect

The information we collect depends on how you use PipsbackFX services.

Identity and Contact Information

We may collect:

  • name;
  • username;
  • email address;
  • telephone number;
  • country of residence;
  • language;
  • and other contact or identity information reasonably necessary to provide our services.

PipsbackFX Account Information

We may process:

  • User ID;
  • username;
  • registration date;
  • profile information;
  • account status;
  • account preferences;
  • language;
  • login history;
  • and service usage activity.

Broker Account Information

To provide rebate and cashback services, we may process:

  • broker name;
  • trading account number;
  • Trading Account ID;
  • account type;
  • account status;
  • IB ID;
  • affiliate or partner ID;
  • broker attribution information;
  • and other information required to connect your broker account with PipsbackFX.

PipsbackFX does not request your trading password, broker account password, investor password, PIN, OTP, private key, seed phrase, or other confidential security credentials.

Do not provide such information to PipsbackFX or to anyone claiming to represent PipsbackFX.

Trading and Rebate Information

We may receive or process information from partner brokers such as:

  • trading volume;
  • trading instruments;
  • eligible transactions;
  • IB commission information;
  • rebate amounts;
  • transaction dates;
  • rebate status;
  • and other information required to calculate and pay rebates.

The information available to us may vary between partner brokers.

Payment and Withdrawal Information

We may process:

  • payment method;
  • account holder name;
  • payment account number or identifier;
  • bank account information;
  • e-wallet ID;
  • cryptocurrency wallet address where such payment method is available;
  • currency;
  • transaction amount;
  • payment status;
  • and payment history.

Communications Information

If you contact us, we may retain:

  • emails;
  • live chats;
  • support tickets;
  • messages;
  • attachments;
  • dates and times of communications;
  • and customer support history.

Technical Information

Certain information may be collected automatically, including:

  • IP address;
  • browser;
  • operating system;
  • device type;
  • browser language;
  • pages visited;
  • referring URL;
  • date and time of access;
  • duration of visits;
  • server logs;
  • and other technical or security information.

4. Sources of Personal Information

We may obtain personal information:

  • directly from you;
  • from partner brokers;
  • from payment providers;
  • through cookies and server logs;
  • from analytics and security tools;
  • and from technology or service providers that assist us in operating PipsbackFX.

Partner brokers may provide information required to verify accounts, IB or affiliate relationships, eligible trading activity, commissions, and rebate amounts.

5. Purposes and Legal Bases for Processing

Where the GDPR or another law requiring a lawful basis applies, the following legal bases may be used:

Processing Purpose Potential Legal Basis
Creating and managing your PipsbackFX account Performance of a contract
Connecting and verifying broker accounts Performance of a contract
Calculating and paying rebates Performance of a contract
Processing withdrawals Performance of a contract
Providing customer support Performance of a contract and/or legitimate interests
Security and fraud prevention Legitimate interests and/or legal obligation
Maintaining transaction records Legal obligation and/or legitimate interests
Analysing and improving services Legitimate interests or consent where required
Non-essential cookies Consent where required
Marketing communications Consent or another lawful basis where permitted
Responding to authorities Legal obligation

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

6. Information Required to Provide Our Services

Certain information is necessary for us to provide particular services.

For example, without broker account information, we may be unable to verify your account or calculate rebates.

Without the required payment information, we may be unable to process a withdrawal.

Where information is optional, we will seek to make this clear where relevant.

7. Partner Brokers

PipsbackFX works with independent third-party brokers.

Certain information may be exchanged between PipsbackFX and a broker in order to:

  • verify accounts;
  • verify IB or affiliate relationships;
  • calculate rebates;
  • calculate commissions;
  • verify eligible transactions;
  • administer rebate services;
  • and resolve account-related issues.

Partner brokers are not part of PipsbackFX and may act as independent data controllers with respect to personal information they collect and process.

Each broker maintains its own Privacy Policy, Terms of Service, security policies, and regulatory obligations.

We encourage you to review a broker’s Privacy Policy before opening or using a trading account.

8. Sharing Personal Information

We may share personal information with third parties where reasonably necessary to operate our services, including:

  • partner brokers;
  • banks;
  • payment processors;
  • payment gateways;
  • e-wallet providers;
  • hosting and server providers;
  • cloud service providers;
  • CDN providers;
  • email providers;
  • customer support providers;
  • analytics providers;
  • cybersecurity and fraud prevention providers;
  • auditors, accountants, and professional advisers;
  • and governmental or law enforcement authorities where legally required.

We seek to share only the information reasonably necessary for the relevant purpose.

Some third parties may act as processors on our behalf, while others may act as independent controllers depending on the services they provide.

9. International Data Transfers

PipsbackFX serves users and works with brokers and service providers located in different countries.

Your personal information may therefore be processed, stored, or transferred outside your country of residence.

Where personal data subject to the GDPR is transferred outside the European Economic Area (EEA), we will use an appropriate transfer mechanism where required by applicable law.

Such mechanisms may include:

  • an Adequacy Decision;
  • Standard Contractual Clauses (SCCs);
  • appropriate contractual safeguards;
  • or another transfer mechanism permitted under applicable data protection law.

10. Cookies and Similar Technologies

PipsbackFX may use cookies and similar technologies to:

  • operate website functionality;
  • authenticate users;
  • maintain login sessions;
  • store language preferences;
  • maintain security;
  • remember user choices;
  • analyse traffic;
  • measure performance;
  • and improve our services.

Cookies may include:

Essential Cookies – necessary for the website to function.

Functional Cookies – used to remember user preferences.

Analytics Cookies – used to understand how the website is used.

Marketing Cookies – where used, they may assist in measuring marketing activities or campaigns.

Where required by law, non-essential cookies will only be used after the required consent has been obtained.

You may adjust your cookie preferences through available cookie settings or through your browser.

11. Marketing Communications

Where permitted by law, we may send information regarding:

  • brokers;
  • rebates;
  • cashback;
  • promotions;
  • bonuses;
  • loyalty programs;
  • rewards;
  • new services;
  • and other PipsbackFX information.

Where consent is required, we will obtain your consent before sending such communications.

You may opt out of marketing communications through an unsubscribe link or by contacting us.

Opting out of marketing does not prevent us from sending important account, security, payment, or service communications.

12. Automated Decision-Making and Profiling

We may use automated technologies to assist with security, fraud detection, or identifying unusual activity.

Where we use solely automated decision-making that produces legal or similarly significant effects on you, we will provide additional information and rights where required by applicable law.

Those rights may include the right to request human intervention, express your point of view, and challenge the decision.

13. Data Retention

We retain personal information only for as long as necessary for the purposes for which it was collected or as required to meet applicable legal obligations and legitimate interests.

When determining retention periods, we may consider:

  • account status;
  • duration of our relationship with a user;
  • rebate records;
  • payment transactions;
  • accounting requirements;
  • security;
  • fraud prevention;
  • dispute resolution;
  • legal requirements;
  • and potential legal claims.

When information is no longer required, it may be securely deleted, anonymised, or otherwise disposed of.

14. Information Security

We use reasonable technical and organisational measures designed to protect personal information against:

  • unauthorised access;
  • unauthorised use;
  • loss;
  • theft;
  • alteration;
  • disclosure;
  • or destruction.

Measures may include access controls, server security, firewalls, monitoring, backups, encryption where appropriate, and restrictions on access to information.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

You are responsible for keeping your password and account credentials confidential.

If you believe your account has been accessed without authorisation, please contact PipsbackFX promptly.

15. Data Breaches

If a security incident involving personal information occurs, we will assess the incident and take appropriate action.

Where required by applicable law, we will notify the relevant data protection authority and/or affected individuals.

16. Your Privacy Rights

Depending on the laws that apply to you, you may have rights to:

  • receive information about how your data is used;
  • access your personal information;
  • correct inaccurate information;
  • request deletion;
  • restrict processing;
  • receive certain data in a portable format;
  • object to certain processing;
  • object to direct marketing;
  • withdraw consent;
  • and receive protections relating to certain automated decisions.

These rights are not always absolute and may be subject to lawful exceptions.

17. GDPR Rights

Where the GDPR applies to you, you may have:

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restriction of processing;
  • the right to data portability;
  • the right to object;
  • the right to withdraw consent;
  • and rights relating to automated decision-making and profiling.

To exercise these rights, please contact us.

We may request additional information to verify your identity before responding to a request.

Where the GDPR applies, we will respond to valid requests without undue delay and generally within one month as required by the GDPR.

18. Right to Lodge a Complaint

Where the GDPR applies and you believe your personal information has not been processed in accordance with applicable law, you have the right to lodge a complaint with a competent data protection authority.

You may have the right to contact the supervisory authority in the EEA country where you live, work, or where an alleged infringement occurred.

You may also contact PipsbackFX first so that we have an opportunity to review and respond to your concern.

19. Users Outside the EEA

Users outside the EEA may have privacy rights under the data protection laws of their country or region.

Where applicable law provides additional rights, we will handle valid requests in accordance with those legal requirements.

20. Children’s Privacy and Age Restrictions

PipsbackFX is not intended for children.

Our services are intended only for individuals who have reached the legal age required to use trading or related financial services in their jurisdiction.

We do not knowingly collect personal information from individuals who do not meet the applicable age requirement.

If we become aware that such information has been collected, we may take steps to delete it and close the associated account where appropriate.

21. Third-Party Websites and Services

The PipsbackFX website may contain links to brokers, payment providers, banks, e-wallets, social media platforms, and other third-party websites.

Those third parties operate independently and maintain their own privacy policies.

PipsbackFX is not responsible for privacy policies, security, content, or data processing activities independently carried out by third parties.

We encourage you to review third-party privacy policies before providing personal information.

22. Changes to the Operator or Service Structure

If PipsbackFX is transferred to another operator, incorporated into a legal entity, reorganised, or otherwise restructured in the future, personal information may be transferred as part of that change where permitted by law.

Where required, we will provide notice of a change in the Data Controller.

23. Changes in Processing Purposes

We generally use personal information for the purposes explained when it was collected.

If we intend to use information for a materially different purpose, we will determine the appropriate legal basis and provide additional notice or obtain consent where required.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • our services;
  • technology;
  • partner brokers;
  • payment providers;
  • operational practices;
  • security;
  • or applicable laws.

The “Last Updated” date at the top of this page indicates when this Privacy Policy was most recently revised.

Where required by law, we may provide additional notice of material changes.

25. Contact Us

If you have questions regarding this Privacy Policy, how we process your personal information, or wish to exercise your privacy rights, please contact:

PipsbackFX

Operated by:
[Full Legal Name of Operator]

Website:
www.pipsbackfx.ltd

Email:
[Official Email Address]

Contact Page:
[Contact Us URL]